New Hanover County Detention Facility Inmate Search | Roster | Lookup

  • Official Site
  • 910-798-4161
  • 3950 Juvenile Center Road, Castle Hayne, NC, 28429

New Hanover County Detention Facility is classified as a moderate level security prison and is situated in the city of Castle Hayne, North Carolina. It has the capacity to hold a maximum of 672 adults (18+). Inmates have generally been found guilty of committing serious in character felonies – most inmates are housed in the prison for at least 12 months.

Carry Out An Inmate Search of New Hanover County Detention Facility

If you’re trying to look up an inmate of New Hanover County Detention Facility, then try one of two options, being:

  • Use the New Hanover County Detention Facility website
  • Contact them directly at 910-798-4161

To conduct your online search, or before making a call to the jail, it helps to have the following:

Inmate identification number
Inmate’s complete name
Date of birth of inmate

Be advised that an individual may be imprisoned immediately after being arrested, or transferred later on from a local center.

As an alternative (should the above methods not yield a successful search), you can attempt a North Carolina state prisoner search.

Mailing An Item To An Inmate of New Hanover County Detention Facility

Receiving a package or other mail from family and friends is permitted. Remember, when addressing any item, to write clearly the follwoing:

  • The full name of the inmate, along with the inmate ID
  • The full address: 3950 Juvenile Center Road, Castle Hayne, NC, 28429

If any item fails inspection, then it will be disposed of, unless there is a return address. Therefore, it’s essential to write your home address (or alternative return to sender address). For info on what items are permitted, we recommend calling the facility directly at 910-798-4161.

Sending Money To An Inmate of New Hanover County Detention Facility

Are you looking to send money to a prisoner New Hanover County Detention Facility? You can either:

  • Send money into an inmate’s commissary account, via money order, cashier, or check (Include the inmate’s full name and inmate ID on the back).
  • Go to the prison’s office when you next visit the inmate, and you will be able to deposit the money there.
Prisoner Phone Calls

And inmate can use a telephone for calls from 8:30 a.m. until 9:45 p.m. The maximum length of any call is 35 minutes, although this time is reduced to only 25 minutes during busier periods. The cost has to be covered by the receiver in its entirety.

Visitation Rules

Before visiting New Hanover County Detention Facility. If you’re not sure that you’re on the approved visitors list then avoid disappointment by checking with the facility before leaving You can call them directly at 910-798-4161.

In order to visit, the following rules exist:

  • A previously convicted criminal may not visit
  • Presenting a valid ID is mandatory to be allowed entry
  • An adult has to be present if there is a visitor under the age of 17
  • All rules are to be complied with. Call the prison if you have any questions or doubts regarding visitor regulations.